FAQs Concerning Contracts and Fees
Q: Do I have to sign a contract in order to do business with Brighton Genealogy?
A: Yes. A clearly written contract protects both you and Brighton Genealogy from any misunderstandings about what to expect in our working relationship. No two clients, or projects, are the same. Begin your search with a free, no obligation consultation from BG and we will submit a customized research plan that will fit your budget.
Q: How expensive is this?
A: It depends upon the project and your expectations about the results you hope to get. You are always in control of the budget for any project we embark upon. Our current standard fee is $25 per hour for client research and report writing, with a one-hour minimum. However, the kind of project, the services that you require, and the length of project may affect that fee.
First-time clients are given Introductory Services of 4 hours for the cost of 3. This helps both the client and BG learn how easily the project may be completed, if it can be completed at all, and if the working relationship is satisfactory to both parties.
Q: What exactly am I paying for?
A: You pay for the time that Brighton Genealogy spends on your project. We cannot, and do not, guarantee that we will be able to complete your project in the time you allow. Nor can we guarantee the content of the information that we uncover. (Not everyone descends from royalty, or outlaws, for example.) What we do guarantee is that you will receive efficient, thorough, and expert professional research and writing services, combined with open communication concerning the progress of your project at all times.
Q: Who will have access to the information about my family?
A: Client privacy and confidentiality is foremost in family history research. It will be observed at all times by BG throughout the project, and will be maintained after project completion. Any and all information which BG obtains through any means will only be made public by expressed written permission from you. We will not post it online, use it in lectures or teaching events, publish it in print, or use it in discussion groups without either changing the names of those involved, or without first obtaining your permission.
The most important thing to remember is that you are always in control of your genealogy project. Brighton Genealogy works for you, and will abide by your decisions concerning services, length of time allotted for those services, and your over all budget for the project.
Brighton Genealogy * P.O. Box 2321 * Westerly, RI 02891 * firstname.lastname@example.org